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How to Install Turbotax 2016 on Windows 10

Andre Da Costa

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
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I've done a bit more research. The 1601 error is not actually a problem. By design, the Windows Installer is not available in Safe Mode, so installing any software that requires the Windows Installer can't happen in Windows Mode.

I want to clarify my original problem. As far as I can tell, TurboTax installed just fine, but when I go to run it, nothing happens. The people at Intuit, makers of TurboTax, decided that it must not have installed properly. After numerous iterations of uninstalling and reinstalling in various "clean" environments, they decided to try to have me install in Safe Mode. When a 1601 error was thrown, they concluded that it is a Microsoft Windows problem, not theirs, even though, as I pointed out, if that had been the case I wouldn't be the first to report problems. Clearly they don't understand what the 1601 problem is. And apparently they don't have technical people to analyze the problem

So, my problem still stands. I can't get TurboTax Deluxe 2016 to install on my Windows 10 Home (1607 Anniversary Edition) 64-bit computer.

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Contact TurboTax support, a number of people reported having a defective installation CD.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

J W Stuart: http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.

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Again, it is NOT a problem with the installer CD or download! That all works properly. TurboTax just won't run. And I've already spent several hours on the phone with TurboTax people, and nobody there can figure it out (surprisingly, they have no technical people who could look at log files, and investigate any exceptions being thrown), so they've just washed their hands of it and decided that it's a Microsoft problem. I'm now guessing that something already running on my computer is interfering.

Still, you'd think that Intuit would want to know what's going on so that they could improve their product.

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JimWynne

You're definitely having some sort of local problem.  Have you tried installing after a clean boot?

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How to Install Turbotax 2016 on Windows 10

Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/problems-installing-or-running-turbotax-2016/1e8d66b0-3fb5-4b27-899b-f8ac0fa924a6